There’s one thing more important to us than you having a great time on the Melbourne Star, and that’s your safety.
The Melbourne Star is fully accredited by AM-SAFE, the highest level of amusement device & theme park safety accreditation in Australia. And we are proud to say the Melbourne Star currently operates at one of the lowest downtimes and with one of the most impeccable safety records in the industry.
We follow rigorous procedures to ensure the Melbourne Star operates safely and within all government regulations, and that your wellbeing while travelling with us is assured:
• Members of our Mechanical & Technical Services team, comprising experts in safety, engineering and maintenance, are always on site – 24 hours a day.
• Four separate safety checks are conducted on all aspects of the wheel’s operation every day, in strict accordance with Australian standards.
• Every aspect of the Melbourne Star’s operation is fully audited by AM-SAFE every year, to ensure compliance with all safety requirements.
If you have any questions or concerns about safety around the Melbourne Star at any time, we welcome your comments.